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I have just deleted all my pics and videos by mistake how do I get them back out recycling bin please?

(Topic created on: 14-03-2024 08:35 PM)
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Chelsea2015
Journeyman
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I have just deleted all my pics and videos by mistake how do I get them back out recycling bin please 

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2 Solutions


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Solution
Piper123
Samsung Members Star ★
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Do you backup to Google?

Go to Google photos app and see if they are in there

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Robin999
Maestro
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What device do you have?

Check all cloud accounts that you have. Google Drive, Microsoft One Drive, Dropbox, Amazon etc.

Where did the pictures and videos originate from? Your own phone camera? WhatsApp? Other sources?

Your gallery should sync to Microsoft One Drive (if set up) so hopefully you should see them there.

If your phones recycling bin is empty it means you've physically gone in there and emptied it. If you have, and there's no back up in place, then they're gone forever.

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18 REPLIES 18
Piper123
Samsung Members Star ★
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Hey there

Please go to your gallery, click on 3 horizontal lines bottom right and select recycling bin.

Select all the images you wish you keep and select restore.

Success 🤞
Chelsea2015
Journeyman
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Did that it says no pictures or videos
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JAMES4578
Samsung Members Star ★★
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Hi @Chelsea2015  They should be there if only just deleted,  deleted items are  kept for 30 days unless deleted beforehand.  Do you not have any Back Up?

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Chelsea2015
Journeyman
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Did that says no pics or videos
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Piper123
Samsung Members Star ★
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What App are you looking in? Gallery?

Where do you save your images to?

Are you backed up to Google or similar?
Chelsea2015
Journeyman
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Looking in gallery
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Chelsea2015
Journeyman
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Not sure where they are saved to
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Piper123
Samsung Members Star ★
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Please take a photo.

Then go to your images, press the image and swipe up. It should show you your default storage.

I'm very surprised nothing in gallery.
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Solution
Piper123
Samsung Members Star ★
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Do you backup to Google?

Go to Google photos app and see if they are in there
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