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I can't edit photos taken on my S23 Ultra.

(Topic created on: 07-11-2023 12:13 PM)
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Almazz
First Poster
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The photos appear in Gallery, but when I try to edit I get a 'unrecognised file' message. (they are jpgs). I also can't delete the photos. This has only started happening today. Can anyone help please?
3 REPLIES 3
-Robot-
Samsung Members Star ★
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What format are the pictures? Not all formats are supported for editing
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smg1
Helping Hand
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Just a,few ideas..
Are you using one ui 6? There maybe a bug
Make sure all your apps are up to date for Samsung ans google apps
Try clearing the app cache for the gallery.
Try taking pictures with different settings and see if thar makes a,dufference
Try editing older pictures and see if you can edit them
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Fhislam
First Poster
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I advised deleting the 360
Editor app.
Please head to Settings > Photo Editor>
About Phone Editor > (I) > Storage > Clear
data.
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