Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

I can send texts but they dont arrive.

(Topic created on: 15-11-2020 09:53 AM)
mrsbee
First Poster
Options
Mobile Apps & Services
Recently my A40 has stopped receiving texts. It can send them, and initially they were arriving 24 hours later, but now, they dont arrive at all.
0 Likes
2 REPLIES 2
AndrewL
Moderator
Moderator
Options
Mobile Apps & Services

@mrsbee: Not sure what could be causing this, but I recommend checking the following to see if any of the suggestions resolve the issue for you.

- Enable Mobile Data (required for messages containing images, or that exceed 150 characters)

- Open the Messages app > Tap the 3 dots in the top right > Settings > More Settings > Text Messages, and make sure a number is populated in the Message Center section. 

- While your in the 'More Settings' section, scroll down and enable 'Delete Old Messages' to ensure that you have room to receive new messages.

- If you have RCS Chat enabled on your phone, head to the Chat Settings > Default Messaging Type > Automatic

- Contact your network provider directly to enquire about any issues with your account, or to the service in your area. 

0 Likes
mrsbee
First Poster
Options
Mobile Apps & Services
many thanks
0 Likes