21-11-2020 09:26 PM
22-11-2020 12:30 PM - last edited 22-11-2020 12:35 PM
@Nene_3013: Cloud backup support for the Gallery app has moved to OneDrive, and unfortunately it isn't possible to revert back to Samsung Cloud. You can still create a backup for all your other data via Settings > Accounts and Backup > Backup and Restore, however images from the Gallery app will continue to sync to OneDrive if you have cloud sync enabled in the settings. As an alternative, please be aware that your registered Google account will automatically backup your photos and videos to the Google Photos app. To check if this is enabled, head to Apps > Google (folder) > Photos > Tap your profile in the top right > Photos Settings > Backup and Sync > Backup and Sync (toggle the switch to the right to activate).
22-11-2020 02:27 PM