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Help with childs samsung account different country region?

(Topic created on: 28-01-2024 03:21 PM)
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Daisybug
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I have created my childs Sansung account as he is 12. But when I try to log in it says it can't due to the account being in a different country or region.

Both phones are next to each other and both UK. 
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AndrewL
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@Daisybug: Please can you confirm the model number of the device that you're attempting to add your child's Samsung account to, along with where it was purchased? Furthermore, did you create the account on the device itself, or was this done externally? 

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Members_TMgF5Tc
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I am experiencing a technical issue with my daughter's phone. The device in question is a Samsung Galaxy A15, and all of its settings are configured to the United Kingdom region.

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