03-10-2021 12:25 AM in
Mobile Apps & Services03-10-2021 02:57 AM in
Mobile Apps & Services03-10-2021 08:13 AM in
Mobile Apps & Services@Vixxie Hello, the files in the secure folder cannot be backed up with Smart Switch, since the backup does not include files from an application with security lock such as the Secure Folder. Greetings.
03-10-2021 11:32 AM in
Mobile Apps & Services@Vixxie: If you did backup your Secure Folder on your A20e then please open the Secure Folder on you A22 5G > Tap the 3 dots in the top right > Settings > Backup and Restore > Restore > Select the device and content > Restore.
03-10-2021 12:26 PM in
Mobile Apps & Services03-10-2021 12:26 PM in
Mobile Apps & Services03-10-2021 01:05 PM in
Mobile Apps & Services@Vixxie Hello, my comment was that Smart Switch does not back up Apps and files of an App with security lock, such as the Secure Folder, so if you have not made and saved a backup from Secure Folder Settings / Copy and restore, and saved somewhere, I am very afraid that you have lost the content.
03-10-2021 01:19 PM in
Mobile Apps & Services@Vixxie Hello again, here more info on the subject. A greeting.
07-07-2022 05:04 PM in
Mobile Apps & ServicesIs this information still relevant?
30-09-2022 07:41 AM in
Mobile Apps & Servicesi don't think so, backup is no longer supported on secure folder but you can still restore previously backed up data.