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Original topic:

Help retrieve Contacts and Samsung Calendar

(Topic created on: 16-03-2023 02:36 PM)
Fess1
First Poster
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Mobile Apps & Services

Hi Can anybody please help. I have got a Samsung A52 with unreadable screen. It is under warranty as only 1 year old BUT when my husband originally set up the phone he didn't click back up and saved to phone not sim!. So I am heartbroken to find I have lost EVERY contact I have had through my life and also I used the Samsung Calendar for EVERY appointment EVERY reminder etc , so I have lost every appointment I have got booked for the next year. 

Anybody ever had this problem and some miraculous way of getting contacts and samsung calendar from phone?

 

photo phone.jpg

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3 REPLIES 3
gixerob
Voyager
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Mobile Apps & Services
Do you have a Google account? Are your contacts in there? If you also have a Samsung account then some synced data could be available from there. Can't recall if it auto backs up to Samsung cloud servers when you switch on for the very first time.
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PaulC59
Helping Hand
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Mobile Apps & Services
If you have a new screen fitted without doing a factory reset you should be able to access the data on the phone? Just a thought if it's possible. Might be costly so I suppose it may be a case of deciding how much the data is worth. I'm not sure if it's possible to retrieve data via a pc but you may need the screen working in order to give the ok to connect but worth asking a specialist as they may have the software to do it if you can prove your ID etc
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AndrewL
Moderator
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Mobile Apps & Services

@Fess1: Find My Mobile allows you to remotely backup your device to your Samsung account, including contacts that are saved to the phone. To find out more, please take a look at the link below.

https://www.samsung.com/uk/support/mobile-devices/what-is-find-my-mobile-and-how-can-i-use-it-to-loc...

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