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Google photos back up

(Topic created on: 02-01-2021 01:03 PM)
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Cjwday
Student

‎31-12-2020 12:46 PM

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I can't back my photos up to Google photos. I have thousands waiting to back up and it backs up a couple and then stops and the icon starts circling saying, preparing to back up. They are going to start charging for storage in June so I want to back up before then. I lost photos last year as its was doing this and my sd card became corrupted.  The problem has been carrying on for about 12 months. I've tried different WiFi and with WiFi turned off. Any advice?
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6 REPLIES 6
Aklima
Big Cheese

‎31-12-2020 12:54 PM

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Hi,
you can back up on samsung cloud.
Cjwday
Student

‎31-12-2020 05:56 PM

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Is it limited storage on there?
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Cjwday
Student

‎31-12-2020 05:58 PM

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it says my one drive is full and hasn't backed up since August? x
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Aklima
Big Cheese

‎02-01-2021 01:05 AM

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In response to Cjwday
Not sure u can have a look and see
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Aklima
Big Cheese

‎02-01-2021 01:06 AM

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In response to Cjwday
Try and back it up now and see what happens and delete what's not needed
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Cjwday
Student

‎02-01-2021 01:03 PM

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Thank you for your replies and help. I have thousands of photos and it only offers 10gb storage and I want to back up my 128gb memory card. I really need to try and get my Google photos to work .
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