13-09-2021 10:11 PM - last edited 13-09-2021 10:13 PM ) in
Mobile Apps & ServicesHei there,
I use Google Duo regularly. Lately it has stopped ringing when i get incoming calls, hence i miss many calls...i get an sms sound type when the other person stops the incoming call. If the app is open the phone is ringing. I checked all the possible settings according to Google. Is it a Samsung problem? I used it for years without any issue.
Samsung S10E
Thanks
30-09-2021 09:52 AM in
Mobile Apps & ServicesNo. I have the exact same problem. And I use Xiaomi device. 😕
30-09-2021 02:25 PM in
Mobile Apps & Services@ZenArcade: Can you try heading to Settings > Apps > Duo > Notifications > Receive 1:1 Calls > Alert (On) > Show As Pop-up (On) > Sound > Default Notification Sound, or choose a custom option. Now, tap the Back button to return to the Duo App Info screen > Force Stop > Storage > Clear Cache. I'd also suggest checking the Google Play Store for any available updates to see if this helps.
03-01-2022 09:47 PM in
Mobile Apps & ServicesTried all that and it's all set to that. I've uninstalled, redownloaded, factory reset phone, cleared network settings. Nothing will get the ringer to work on Google duo. In fact when someone is calling it doesn't even pop up. Only thing I receive from duo is a missed call notification which is how I know someone is trying to call me
29-03-2022 08:34 PM in
Mobile Apps & ServicesI'm having the same problem. AND... in Call Notifications, it won't let me turn on Show notifications or Receive 1:1 calls.
31-03-2022 02:40 AM in
Mobile Apps & ServicesI have the same issue. Just got a new S22 ultra and thought it might work. Nope. When I go to Received 1:1 Calls below that is the Alert and silent button. the silent button is selected and I can't change it.
16-09-2022 04:44 PM in
Mobile Apps & ServicesI have exactly have the Same problem since 1 year and i have also tried everything you mentioned. I factory reset once just for this reason. I can't believe this software problem remains after so long time