Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Gifts that give back cashback not paid

(Topic created on: 04-03-2022 04:28 AM)
1148 Views
blakeyboi96
Journeyman
Options
So my Claim for the gifts that give back promotion was provisionally approved on 26/01/22 Checked again yesterday 3/03/22 still saying provisionally approved. Next Thursday is the 45 day mark, has anyone else had any experience with this promotion and receiving payment?
0 Likes
8 REPLIES 8
RXM
Troubleshooter
Options
What item did you purchase? I thought that ended the 24th or 25th?
0 Likes
blakeyboi96
Journeyman
Options
No it was for products bought between 1st December and 24th December. I purchased the Samsung galaxy s21 fe and galaxy watch 4, and galaxy buds live. Also the a7 10.4" lte edition although this didn't get any extra cashback.
0 Likes
AndrewL
Moderator
Moderator
Options

@blakeyboi96: Have you been tracking the progress of your claim on the website via the link below? 

My Claim - Samsung Promotions

If your claim has been provisionally approved, and you do not receive a validation email within 45 days, then please reach out to the Promotions Team at giftsthatgiveback@samsungpromotions.claims or by phone on 03300545249 (UK) / 01800851856 (ROI), and an advisor will be able to look into this further for you. 

0 Likes
blakeyboi96
Journeyman
Options
Yeah on the 26/01/22 was provisionally approved, then on 10/02/22 had a text to say they haven't forgotten about me, but i logged onto my claim yesterday and so had someone from Samsung however I still haven't had a text or email confirming payment was made
0 Likes
blakeyboi96
Journeyman
Options
This is what I've hadScreenshot_20220304-151009_Messages.jpgScreenshot_20220304-150937_Chrome.jpg
0 Likes
mjnmj
First Poster
Options
On the new 2023 promo to get money back .entered all the stuff they requested . has even had email back saying g it will be paid ASAP and yet still nothing gone into my account that over 30 days .
0 Likes
tudoo
First Poster
Options
It's been 36days of 30days £200cashback on s23 ultra. I won't be buying any samsung product anymore, safe to say.
0 Likes
xyzrich
First Poster
Options
Approved in May now 81days still not paid email from promotions team say they have requested payment prioritised but still nothing.Samsung do not deserve your bussiness
0 Likes