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Gifting data

(Topic created on: 18-03-2023 07:01 PM)
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Bev54
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Hi does anyone know about gifting mobile data ?
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15 REPLIES 15
PaulC59
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I can gift data between my 2 SIMs with EE. It's easiest using the app but you can do it in your online account too
Bev54
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@PaulC59 I am with ee, I have tried to gift the data through ee app but I couldn't find where to do it. Which app are you referring to?
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PaulC59
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The my ee app it's a green icon with EE in yellow. You just ope the app and once it opens you just scroll up to see your data allowance and beneath that is a button that says gift data which you click and follow the instructions. It's very easy takes a few seconds. Just make sure that both numbers are in your account as you can only gift data between different Sims in the same account. Hope this helpsScreenshot_20230317_005059_One UI Home_1000008210_1679014291.jpgScreenshot_20230317_004942_1000008209_1679014220.jpg
Bev54
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@ Paul C59 These are the pages on my ee app, I found a message somewhere on the app about gifting data but there is nothing giving anymore information, I have attached 2 screenshot of the pages that I have, I can't find anything remotely like yoursScreenshot_20230317_010138.jpgScreenshot_20230317_010158.jpg
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Big Cheese
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Providing all accounts (simcards) are all on 1 account. Then yes you can gift data. If the sim cards are on different accounts then it can't be done.
PaulC59
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Click view data usage and scroll down below your remaining data and there will be a gifting data link. Make sure both No's are in the same account i.e on the same bill I think it's called family usage. If in doubt phone 150 and speak to EE customer care or technical support they can sort it or advise you how to arrange your account. I have my main SIM with loads of data and a data SIM for mobile data which only has a couple of GB that I top up as and when needed from my main account
Bev54
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@PaulC59 this is what it shows when I go onto my data Screenshot_20230318_185456.jpg
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Bev54
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Pete007 both SIM cards are on one account but one is a contract and the other one is pay as you go
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PaulC59
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You should be able to scroll up and it will either have a Show Full Usage option or Gift Data link