09-12-2022 09:08 AM in
I'm using the S22 Ultra and since I had to switch my phone from S22 Ultra to S22 Ultra and importing all my photos from OneDrive back to my phone, it doesn't recognize the same amount of people. Before there were like 250+ people and now there are 28.
I already reset cache and deleted all the gallery data - it didn't help.
Can anyone help with this?
09-12-2022 02:49 PM in
@Lorenz Kahle Hello, you could also try Uninstall updates from the Gallery app and update it again, manually. From the app options, the three points at the top-right-Uninstall updates, restart the phone and update the app manually again. Greetings.
"The quieter you become-the more you are able to hear..."
07-01-2023 10:51 PM - last edited 07-01-2023 10:52 PM
I'm having the exact same issue on my brand new Fold 4, I've tried all sorts of clearing data/turning features and permissions on and off, short of wiping my whole phone, no luck. Any resolution?
25-03-2023 07:21 PM in
25-03-2023 07:39 PM in
Hi, @Barib110 (and anyone else experiencing this issue). I recommend submitting an Error report at your earliest convenience, as this will allow our developers to take a closer look at this and propose a solution:
Please let us know when you get this resolved.