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Galaxy Watch Samsung Pay plug-In not installing

(Topic created on: 04-10-2018 12:18 PM)
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Carmichael272
Journeyman
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Hi I use my galaxy watch with my asus Zenfone 5, and when i try to configure Samsung pay it starts a download on my smartphone, but when the download ends nothing happens and if i try to open the samsung pay page from the galaxy watch plug-in it starts again the Download.

Does anyone have had problems using this with non Samsung smartphones?

This issue can be solved in anyway?

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123 REPLIES 123
Majin
First Poster
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Hi, I'm sorry to come back again with  this but I can't write the ID of my watch when I click on sdb because a window open and close directly. So I still tried to open ansicon and it worked but when I write sdb connect [...] it does not work, I have an error. Maybe you know why ? 

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gfgagliardi77
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How did you change region to Italy? 

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CintiaC
Journeyman
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I'm facing the same problem with my S21 et GW4, the downloading still process without finishing. It's written "search for availability" whereas on my phone no problems... I try everything uninstall samsung pay on my phone, try to get it from the watch, unistall and re install the plug in of the watch, reboot the watch etc... no solutions... help!

Screenshot_20220204-041512_Watch plug-in.jpg

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JesusMena
First Poster
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You have to delete the galaxy pay plugin from the phone settings.

 

Go to settings> apps> galaxy watch plugin. Delete that and then reinstall from the watch by activating it again.

 

That worked for me.

Screenshot_20220204-235413_Settings.jpg

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