Hi, Thanks for the suggestion, but the Chat Settings menu option doesnt work on my phone - it' starts the animation to load up the settings page -(flashes), then goes away instantly back to the main settings menu.
I wonder if this is a carrier restriction or app issue?
I reached out to my carrier, and they responded that this chat settings screen is only available to customers using eSim's. And that they dont support eSim at the moment.
maybe you can add screenshots? i cant find what you talking about
I did the update but unfortunately still not working
Yup. When you open the app, it says "Can't connect to your phone...". OK to continue...
Then when you slide over the "On" button, it just sits there with the multicoloured "Thinky-wheel"...
I'm wondering if this might be a "Samsung phone only" kind of deal.....
I'm STILL waiting for the S21FE to be launched so I can get a Samsung phone...
Buuuuuuuuuut, for now I'm stuck with my Huawei P30.
Forgot to mention that I'm using the Watch 4 BT version...
I have Samsung Galaxy S10+ and Watch4 Classic
not work for me so i'm not sure if its necessary to be with samsung phone
Same here, updated the app on the phone - but not working still.
I dont get the SIM card error, but now it just says "connecting..." with the spinning coloured wheel, and never seems to connect
Exactly same problem
screenshot attached, stuck on this screen now since the update