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Original topic:

Galaxy watch 4 walkie talkie app not working

(Topic created on: 27-10-2021 08:49 AM)
nalley
Journeyman
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States I need to install sim in my phone. My partners works fine. My watch is the Bluetooth Version. I really have no idea why its not working. Any ideas ?
48 REPLIES 48
So99
Journeyman
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Hi, Thanks for the suggestion, but the Chat Settings menu option doesnt work on my phone - it' starts the animation to load up the settings page -(flashes), then goes away instantly back to the main settings menu.

I wonder if this is a carrier restriction or app issue?

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So99
Journeyman
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I reached out to my carrier, and they responded that this chat settings screen is only available to customers using eSim's. And that they dont support eSim at the moment.

 

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Ereza
Explorer
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maybe you can add screenshots? i cant find what you talking about 

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Tristan2021
First Poster
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Hi all, Samsung has just released an update for Samsung 'Walkie-Talkie' app (version: 1.0.00.34) 25th October 2021. I know a lot of you have had issues in particular on the Galaxy watch 4 (Bluetooth Version) devices. I am unable to confirm whether this fixes the issue, as I have the LTE version and had no issues using the app. It's definitely worth updating to check. This app is only available via Google Play store app on the WATCH and NOT available via Google Play store app on the phones. This app is ONLY compatible with Galaxy Watch 4 devices at present.
Ereza
Explorer
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I did the update but unfortunately still not working

DeanosT
Journeyman
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Yup. When you open the app, it says "Can't connect to your phone...". OK to continue...
Then when you slide over the "On" button, it just sits there with the multicoloured "Thinky-wheel"...

I'm wondering if this might be a "Samsung phone only" kind of deal.....
I'm STILL waiting for the S21FE to be launched so I can get a Samsung phone...

 Buuuuuuuuuut, for now I'm stuck with my Huawei P30.

 

Forgot to mention that I'm using the Watch 4 BT version...

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Ereza
Explorer
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I have Samsung Galaxy S10+ and Watch4 Classic

not work for me so i'm not sure if its necessary to be with samsung phone 

So99
Journeyman
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Same here, updated the app on the phone - but not working still.

I dont get the SIM card error, but now it just says "connecting..." with the spinning coloured wheel, and never seems to connect

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Ereza
Explorer
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Exactly same problem 

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So99
Journeyman
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 screenshot attached,  stuck on this screen now since the update 

Screenshot_20211027_184227_walkietalkie.png