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Galaxy store

(Topic created on: 29-02-2024 07:59 AM)
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Newtos8p
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There appears to be a problem with the Galaxy Store application, as it appears to initiate an update and then abruptly exits. Upon reopening, it remains unchanged until prompted to update the app. Are there any other individuals experiencing this issue? 

Thank you.
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Reylob
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Hi @Newtos8p 

Try clearing the app cache and or the cache partition.

Check this support page, it show how to clear the app's cache and the cache partition

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

Newtos8p
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I did right now, but it's still the same. 1709194189227_1709194189215_0.jpg
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Reylob
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Did you clear the cache partition as well?

You could also try

Settings -> Apps -> Galaxy Store in the App info page "Force stop" the tap Storage and clear data.

That should reset the app and should start as brand new.

Newtos8p
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I will give another try. That is all I can do, but I deleted cache.
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Reylob
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Deleting the cache of the app is not the same as deleting the cache partition. The force stop and clear data, will clear the cache of the app as well as any configuration, so the app will start like if it were the first time.

BandOfBrothers
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@Newtos8p try long pressing on the app and tap on the i to update the app. 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Gcasjr81
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Well then my friend can you help me cuz my galaxy store upon opening just wants to update update update. What must I do to stop this nonsense?

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