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Galaxy Store update not completing

(Topic created on: Thursday)
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JoshE96
Apprentice
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Hi, when I open the Galaxy store app it shows a message saying new versions of the Galaxy store & Galaxy themes are available with an update option but when it starts the update it never completes. It varies everything with 60% or 80% completion then closes the app then when I go back it says update again. Is anyone else noticing this and is there anything I can do. 
4 REPLIES 4
MNas04
Samsung Members Star ★
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Ive not experienced the issue myself. Try clearing the data and cache on the Galaxy store. To see if it works
AndrewL
Moderator
Moderator
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@JoshE96: If the issue persists, please try heading to Settings > Apps > Galaxy Store > Tap the 3 dots in the top right > Uninstall updates, then reopen the Galaxy Store app to push through the update prompt. Let me know how you get on. 

JoshE96
Apprentice
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@AndrewL: I did what you said then reopened the app still got an update message but this time the update completed 100% instead of the problems I had. Thank you.
AndrewL
Moderator
Moderator
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@JoshE96: That's great news! Glad I could help :smiling-face: