22-11-2023 05:50 PM
Been trying to access the store for a week now and it always wants to update. It first downloads themes then the main store update then closes. When reopening it does the same again.
Since this has been happening I have had two ui updates and still the same. I have tried clearing the cache and other data and still the same. I can update apps via the click and hold method and clicking update apps but can not get on to look for other apps etc.
Phone - galaxy s23
Ui - 6.0
Android version - 14
Store version - 4.5.63.9
Any help or ideas to try would be much appreciated
06-03-2024 03:08 PM
My phone is doing the same thing! New phone as well. This has been extremely annoying and inconvenient. I've tried all these suggest methods and still no luck. There has got to be a fix out there for this. I would appreciate the help!
12-03-2024 02:53 AM
OK, I think I just cracked this. You need to go into settings>apps then allow galaxy store permissions to "phone". It says this is for access to devices unique identifier.
As soon as I changed this the app updated.
30-03-2024 09:43 AM
31-03-2024 06:04 PM - last edited 31-03-2024 06:06 PM
I've tried all previous suggestions. Only thing worked for me was to use WiFi for the update & when in Galaxy Store, goto menu, settings, auto update apps - set Auto Update Apps to 'Using Wifi or mobile data' as was set to WiFi only before. Only after that was I able to access using mobile data again.
02-04-2024 04:53 PM
THIS WORKED!!!!! THANK YOU!!!; YAAAAY!!!!
23-04-2024 10:10 AM
This worked. Thanks!
24-04-2024 11:11 PM
01-05-2024 03:36 AM
02-05-2024 12:28 PM
I took the galaxy shop not store out of deep sleep as soon as I did and started update on store it installed
24-06-2024 06:02 PM
I tried resetting cache and permissions which made no difference and solved it using this: Go to Settings > Apps > Galaxy Store > App details in store > Update. Should now work perfectly.