Galaxy Store issues

[さよ]

More so since the OneUI 6.1 update, the Galaxy Store continuously refuses to work properly. I continuously receive the error that something went wrong trying to connect to the it (the Galaxy Store). On the off chance it works. The issue soon returns. Currently it comes up every time i try to update (assuming i can get the app open, as the error repeats there too)

Anyone else facing issues? Any tips or ways to fix this? It's rather inconvenient.

[AndrewL]

@さよ: Please can you confirm the model number of the device you're experiencing this issue on? Furthermore, are you connected to Wi-Fi or Mobile data when you attempt to access the Galaxy Store, or perform an update? 

In the meantime, please head to Settings > Apps > Galaxy Store > Force stop > Storage > Clear cache, then restart your device to see if this helps. While you're here, tap on 'Galaxy Store settings' > About Galaxy Store, and check for any available updates from here. 

[さよ]

The Galaxy S23 Ultra (SM-S918BB/DS)
I've tried both connections. I mostly have used the store on WiFi.
I've tried clearing cache and data but not restarting, if it makes a difference, ill give it a shot too.
The store is at the latest version.

[Regor250]

No luck here either, Samsung Tab S7FE tablet, all I get is blank icons, not connecting although all other app do. Cleared cache, forced stop, rebooted, reset modem to no avail. Can't update my apps, 24 pending!

[さよ]

I dont quite remember what happened or what I did but have you tried clearing the app data too? I think after everything it eventually just worked again. So if not that just try again in a good while. It's been fine since whatever fixed it

[Regor250]

Just tried,,didn't work either, but tx for the suggestion.

[さよ]

Ah well. That's a shame. Perhaps it'll start working again later down the line. I remember now that certain wifi connections sometimes stopped it from working. So if you haven't already try using mobile data or another wifi connection (and clearing cache as needed)

[Regor250]

Tx. It's working again today, didn't do anything different, but it updated itself.  I'm happy now 😊 

[さよ]

Great! Hoping it stays that way.

[Regor250]

Crossed fingers, thank you for taking the time to help 🙏