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Free galaxy b7ds

(Topic created on: 03-09-2021 12:18 PM)
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lin65
First Poster
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Has anyone been able to submit claim details for their free galaxy buds. Ive been on over an hour and it just keeps saying trouble submitting claim try again..... 
20 REPLIES 20
andywarby
First Poster
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I'm trying to do this now. Purchased an upgrade clicked the link, it took me onto members and then there is nowhere to even claim it?
AndrewL
Moderator
Moderator
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@lin65 @andywarby: If you let me know which device was this promotion attached to, and when and where you purchased it, then I can have a look into this for you.  

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Boboz1
First Poster
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I am having the same problem as lin65. It would be appreciated if samsung could sort this out ASAP.
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Tonimars
First Poster
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I am.unable to find earbuds claim too. Even samsung store having same issue
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ChelseaH
Voyager
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@Boboz1 @Tonimars I'd be more than happy to help. Let me know which device was purchased in order to be eligible for the promotion, so I can see if I can find this from my side! :smiling-face: 

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DizzyDamo
Apprentice
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I am having the same problem aswell, I got the A52S and can't find anywhere to claim.
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AndrewL
Moderator
Moderator
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@Boboz1 @Tonimars @DizzyDamo: Please check out the link below to proceed with your claim.

www.samsungpromotions.claims/a52s5ggift

DizzyDamo
Apprentice
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Thank you very much, that worked. My claim is approved
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Morgen103
First Poster
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Am buy s21ultra and i cant claim earbuds
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