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Original topic:

Forgot pin for Watch Active

(Topic created on: 15/04/21 19:40)
RaS_SY
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Mobile Apps & Services
So I've just set up Samsung pay and downloaded this on my Samsung galaxy watch active. 

I've held down the button on the watch to use Samsung pay but it has asked me for a pin. This isn't the same as my Samsung Pay pin and I don't remember setting it up. 

Is there a way to recover the pin without resetting the entire watch? 
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4 REPLIES 4
Shazzkid
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Mobile Apps & Services
Try guessing first
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SaudA
Moderator
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Hi @RaS_SY, just to clarify, is this the first time you are Samsung Pay on the watch or did you have it set up before and removed it previously? Have you tried the Samsung Pay pin you set up on the app?  


RaS_SY
First Poster
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This is first time. I ended up having up watch content and resetting the device unfortunately but thank you for your help!
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SaudA
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No problem, do let us know if you need help with anything else. 


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