Feature request: SmartThings app serial number, register product

[mjustiniano]

Hi, I’d like to add a feature request to the SmartThings app: To be able to see the serial number of my products, and to be able to register them. It would be so much easier. Thank you.

[KholaI]

Hey there @mjustiniano 

Are you referring to registering your products for warranty? If so, not to worry! Pretty much all our products have a standard warranty on them. However, for home appliances, you'd have to register for the 5-year warranty. For more info on our warranty status, please check the following link: https://www.samsung.com/uk/support/warranty/

[mjustiniano]

Your answer is a bit on the side, but thanks anyways 😊

[kardon6]

Hi There

I am new to Samsung SmartThings. I have added a Washer and was wondering which of these numbers are the Serial Number (S/N)?

Samsung Smart Things

[KholaI]

Hey @kardon6 

The serial number isn't included here, but you'll be able to locate the serial number inside the door of the washing machine.

[Shizzle]

It would be helpful if Smart Things displayed the individual serial numbers of all samsung devices that have been connected to the app. I think this is what @mjustiniano was referring to earlier. 

[Jopa2023]

I agree with Shizzle and mjustiniano. I am also trying to locate the serial number for my washing machine as the sticker inside the door has 'helpfully' been removed. Is there any way I can get this information using Smart Things, or any other method?

[Members_80RiIC5]

New washing machine.....fitted nicely into a nice recess.  Only to find that when registering for warranty it needs the serial number.  It is NOT inside the front door, so assume on the back and hence I will have to pull the unit out to just retrieve it.  PITA. Samsung...don't tell people it is at the front, when it isn't !  SmartThings tells me everything else, why not the serial number ?