26-06-2021 10:35 AM
Hi, I’d like to add a feature request to the SmartThings app: To be able to see the serial number of my products, and to be able to register them. It would be so much easier. Thank you.
26-06-2021 08:09 PM
Hey there @mjustiniano
Are you referring to registering your products for warranty? If so, not to worry! Pretty much all our products have a standard warranty on them. However, for home appliances, you'd have to register for the 5-year warranty. For more info on our warranty status, please check the following link: https://www.samsung.com/uk/support/warranty/
29-06-2021 10:36 PM
Your answer is a bit on the side, but thanks anyways 😊
07-07-2021 06:00 AM
Hi There
I am new to Samsung SmartThings. I have added a Washer and was wondering which of these numbers are the Serial Number (S/N)?
Samsung Smart Things
07-07-2021 05:02 PM - last edited 26-05-2023 10:15 AM
Hey @kardon6
The serial number isn't included here, but you'll be able to locate the serial number inside the door of the washing machine.
21-05-2023 07:24 PM
It would be helpful if Smart Things displayed the individual serial numbers of all samsung devices that have been connected to the app. I think this is what @mjustiniano was referring to earlier.
31-07-2023 04:30 PM
17-10-2023 07:05 PM
New washing machine.....fitted nicely into a nice recess. Only to find that when registering for warranty it needs the serial number. It is NOT inside the front door, so assume on the back and hence I will have to pull the unit out to just retrieve it. PITA. Samsung...don't tell people it is at the front, when it isn't ! SmartThings tells me everything else, why not the serial number ?
21-01-2024 02:17 PM
Need this feature too as the sticker containing the serial number of my new fridge has been removed by whoever.
When can we expect the feature to be implemented in SmartThings?
22-07-2024 01:30 PM
Just checked the status of this request in the SmartThings app.
Model name and serial number are shown for my dishwasher and refridgerator, but not for my oven, microwave and washing machine.