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Facebook/messanger

(Topic created on: 2 weeks ago)
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Lennie-g
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I can get fb n messanger aswel as Internet on my wi fi, yet I can still get Internet & receive messanger n 5g but I can't send messanger on 5g. 
As for fb, I can't get any ones profile or updates on fb with 5g, & can't get anything on fb like searching for friends profiles, I get the profile but no pictures & it says not connected to the Internet, (if connected to WiFi it works) have been in an ee shop & they said everything seems to be working but they don't know what to do so now. I have also tried logging out n deleted fb n messanger & reinstall it but it still the same. 
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24 REPLIES 24
Lennie-g
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I have the S24 ultra n not 25 ultra
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Tourbillon De La Vie
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Only fb apps have issues all other work fine both wifi and mobile data? 

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Lennie-g
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Yea only fb apps (fb n messanger) they work OK on WiFi but don't work on 5g, I can recieve messanger on 5g but can't send on 5g. If I send a message on messanger over 5g it said 'sending' till I get WiFi
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Tourbillon De La Vie
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And not using vpn? If you change to 4g temporarily does it connect 

 

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Lennie-g
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Nope not using vpn n I've tried 4g b4 aswel as reset WiFi n Internet settings & I've re set the phone,..... Just had an up date on my phone, tried it n still no luck
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Tourbillon De La Vie
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Did you check ee forums in case someone has seen it 

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Sonora
Maestro
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Check this in Data usage 

Screenshot_20250522_094514_Settings.jpg

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Lennie-g
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I have posted on there b4 but nothing back, I checked the messanger app n I can't even get the 'ding' notification only normal texts, so I can't tell if it messanger or text, just been looking on Internet for nearest samsung experience store, so may go there.
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Lennie-g
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I've checked everything in the settings app, aswel as fb n messanger app but nothing there either
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