dust appearance under the camera glass

[veeru]

Got a phone about 20 Days ago (27.08.2020)  samsung M31S 2020 
Everything was wonderfull, phone was shiny and bright

However, this morning I noticed, that there is a DUST under the camera screen! And phone never had been droped, cracked or something else.

Samsung, what wrong with you? I got one of your most best product , as this phone you claimed as camera phone also named it MONSTER SHOT and after 20 days of use, I'm getting a dust particles under the camera glass!!!
And if such big dust part got under there, then it means that I may be sure, that my phone doesn't have any water resistance either!
Like such a bad build up quality was never expected from you.

So, what should I do now with that?
You may see the photo enclosed.
Would love to get response from Samsung support team.

[ChrisM]

Hi @veeru 

That's not what we like to hear. Could we ask where you bought your phone?

[M31s1]

I too noticed in my phone. Some dust particles started to accumulate. I called the customer care and asked for replacement. And the proximity sensor was also not so quick to response😢....