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Original topic:

Digital wellbeing problem

(Topic created on: 03-01-2020 07:54 PM)
Jurremeyn
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Hi,

After the android 10 update my digital wellbeing on my s10e only shows the information of the current day of usage. All the other days it says that I did not use my phone. Saw nobody else reporting this problem😬. Anyone any idea how to solve this?

9 REPLIES 9
ChrisM
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Hi @Jurremeyn 

 

If you click on the diagram showing today's stats, you should then have the option to look at previous days usage.

 

Hope this helps

 

 

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EndritL
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Unfortunatly not. I have the same problem even after the January Patch.

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Jurremeyn
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Sadly not, evem when I click on it is says that i did not use my phone (0 minutes)

Hopefully this will get fixed🤔

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Jayn1
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I am facing the same issue. Did Samsung provide any solution yet?

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SamC
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I'm having the same problem still. Seems the phone will not store the data. Especially after a power down or power rest. Any idea when they will fix the problem? 

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SamC
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Does not help.
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Jash
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I'm facing the same problem...have you'll found a solution yet?

What country did you buy your phone from?

Cghmn742
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Same problem, April 2020..

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Yasma2005
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Same problem 25th of May 2020....

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