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Original topic:

Digital Wellbeing - NOT WORKING SOLUTION

(Topic created on: 27-10-2020 11:24 PM)
DYNIMITE
Journeyman
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Mobile Apps & Services
Since the latest update to my S10, I have found that the Digital Wellbeing widget and setting does not work. Everytime, I attempt to open it, it shows a blank screen and freezes my phone.

Any ideas how to resolve this or regress the changes?


Edit: There is now a solution!!!! (via Nika11)

Go to Storage then Advanced >Other Apps > Digital Wellbeing app > Manage Storage > Clear Data. 

1 Solution


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DYNIMITE
Journeyman
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Mobile Apps & Services
Here's a solution: Go to Storage then Advanced >Other Apps > Digital Wellbeing app > Manage Storage > Clear Data.

View solution in context

27 REPLIES 27
LisaWalker
First Poster
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I'm having the exact same issue. It's blank and then crashes.
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kaon
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I'm having the same problem, I originally updated my software in order to fix it, which obviously didn't help.

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katariosmoi
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Same issue for couple of days already.
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BethanyD
First Poster
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Having the same issue. 

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Cool3
Explorer
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Glad to see another post about this. Idk if its just affecting a small percentage if users or if its more widespread. Happening on my S10e.
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PaulTraynor
Apprentice
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same is happening on my S20 ultra
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Members_czt890D
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Same on my Z Fold2! 

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Patrick742
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same problem on my galaxy a71

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Ronablu
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Same in my galaxy s9+

It worked fine 2 days ago. In mine at first it wasn't blank but now it is. Also I had the unwind feature on and it had stop working as well

 

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