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Deezer app in Galaxy Store leads to another app

(Topic created on: 23-07-2024 01:45 PM)
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I have this problem too

JS_Deezer
Journeyman
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Hello folks,

When you search for the Deezer app in the Galaxy Store and open it, you are redirected to another app - TIM Music.  https://galaxystore.samsung.com/search?q=deezer

Can this be fixed?

It should be the same behaviour as on Google Playstore - https://play.google.com/store/search?q=deezer&c=apps&gl=GB

 

Thanks

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14 REPLIES 14
JS_Deezer
Journeyman
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photo 1.jpg

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JS_Deezer
Journeyman
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photo 2.jpg

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Robin999
Samsung Members Star ★
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I get 'This browser is not currently supported. Please use Samsung Internet or Chrome.'

FYI.. it doesn't work on those either 😐

Best to use the Galaxy store app itself, instead of a browser.

Then install Deezer app

https://apps.samsung.com/appquery/appDetail.as?appId=deezer.android.app
GoanGeek
Samsung Members Star ★
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No issues for me.

If you are are having issues with the Samsung store then use the Google playstore instead.

Happy days.
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JS_Deezer
Journeyman
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Thanks, @Robin999 @GoanGeek for your replies. The issue I am reporting here is about the logo and name presented when I click over the Deezer app. It changes from the official Deezer Logo to TIM Music and the logo that doesn't belong to Deezer. This is what I am looking to fix. Sorry if I was not very clear in my first post.

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Robin999
Samsung Members Star ★
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Yes, we get it.
You're having this issue because you're trying to access the download via a web browser. This won't work. You have to use the Galaxy Store app.
JS_Deezer
Journeyman
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Hi @Robin999 correct. Using the Galaxy App Store I don't get the same issue.

However, if a person uses the browser he will get that incorrect experience. Is there a way to correct it on the web? Thanks for your kind support.

Robin999
Samsung Members Star ★
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Unfortunately, that is beyond my expertise. You'd need to reach out to each browser development team and ask why Deezer searches are being redirected.
JS_Deezer
Journeyman
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Thanks @Robin999 . I am new here, do you know how to reach them? Again thanks for your guidance.

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