18-03-2022 01:38 PM - last edited 18-03-2022 02:14 PM
If you believe that you have a concern regarding the processing of your data especially with the AppCloud then you have a legal right (yes a legal right) to complain:
European Data Protection Officer
Samsung Electronics (UK) Limited
Samsung House, 2000 Hillswood Drive, Chertsey, Surrey KT16 0RS, UK
Oh, to any Samsung employees, you're all responsible for data protection and legally must report any suspicions to your data controller I'm sure you had mandatory training..oh wait, probably not judging from my experience with your customer "relations" team
18-03-2022 12:56 PM
Hi,
Disable this default app as you're unable to uninstall. Samsung have breached your data by claiming false updates on phones and viewing similar concerns on the forums, no notifications at all.
They install gaming apps by which they get a fee and you then have apps installed on your phone within permission and your data is also shared with these untrusted app developers.
Depending where you live, e.g. the UK, you can complain to their data controller as well as the UK data commissioner.
https://www.samsung.com/uk/info/privacy/
"
You can also contact us at:
European Data Protection Officer
Samsung Electronics (UK) Limited
Samsung House, 2000 Hillswood Drive, Chertsey, Surrey KT16 0RS, UK"
Presumably since the UK is no longer part of the EU, they should have a UK Data Protection officer.
Also, you can find their solicitors here should you wish to take legal action:
18-03-2022 04:28 PM
so why does Samsung hire goons to code fake notifications regarding updates and to then install pathetic games from your appcloud without the possibility to stop the installation and to profit from this?
reminds me of those scammers in India who claim you have a problem with the computer, take control of it and then demand money to fix it
18-03-2022 04:36 PM - last edited 18-03-2022 04:43 PM by Josh_S ) in
look around, all over the world, for at least 2 years other people have noted the same thing yet Samsung think they can get away with this hack?
They pay you commission for installing apps without consent, blindingly obvious. It's not just unethical, it's a criminal matter. You cannot code something to hack into someone's phone. Disgusting behaviour so tell your bosses to ***** off from our phones