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Composing email and won't scroll

(Topic created on: Friday)
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GingerleaSnaps
Student
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I'm using an A51 Samsung and have never had a problem. I assumed that the Samsung email app is auto-updated, and I'm not sure how to eliminate the issue if it's a new update that's causing it.

​But, while composing an email, I cannot scroll if it is particularly long. This isn't the same as the bug where you can't see what you're typing—although that is annoying, it isn't what this is about.

​If I copy and paste a long email draft into the email, it pings back to either the bottom or the top, so I can't even scroll. It pings even when you're still holding down the text that you are trying to scroll, so there's definitely something going on.

​I've tried clearing the cache and force-stopping the app. (I originally force-stopped and cleared the cache on the wrong app, thinking that it was actually Gmail.) I've restarted the phone three or four times now, and I'm not finding any resolve."

2 REPLIES 2
GingerleaSnaps
Student
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Alio77
First Poster
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same, started last week, ifs driving me nuts and have cleared data and cache and restarted, still not working
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