Clock animation not working

[Hadidkb]

I updated my A53 to One UI 7, but the two animated clock animations don't work! But the update details said that the lock screen clock animation has been added for me.

[AndrewL]

@Hadidkb: The Lock screen clock animation can vary depending on which clock you have selected, and can be a subtle shift/movement, almost like a zoom effect, or it can look like it is being drawn on the screen.

If you head to Settings > Lock screen and AOD > Looking for something else > Edit Lock screen > Tap on the clock > Choose your preferred Font, Colour and Style, then hit 'Done', then do you notice an improvement? 

If the clock doesn't move/animate on the Lock screen, then please head to Settings > Accessibility > Vision enhancements > Reduce animations, and make sure that this option is toggled off.

[farugh]

its toggled off but still not working

[Hadidkb]

It's off but it still doesn't work, I even reset the phone to factory settings but it still doesn't work.

[Hadidkb]

In the new One UI 7 changes for my phone model, it is announced that a lock screen animated clock has been added, but as I said, the animated clock does not work.

I reset the phone to factory settings. I cleared the cache. In the vision settings, animation reduction is turned off. But it still doesn't work and maybe this problem will be fixed in the next security update.

[PaulM1]

If this unusual issue persists with the Clock animation, I highly recommend submitting an Error report at your earliest convenience.

You can send an Error report in the Samsung Members app > Support > Send feedback> Click the arrow icon > Choose the most appropriate category > Ensure 'Send system log data' is ticked > Send > Allow the Samsung Members app to run in the background so that it can collect the error logs.

Please ensure you let the Software Team know which steps you've tried and, if possible, include some data encapsulating the issue. 

To attach data, such as video clips and screenshots, please click on the paperclip icon.

I trust this will help.

[Hadidkb]

They say the animation clock is disabled on the A and M series! I've seen several A56 phones that it works on them