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Christmas rewards not received

(Topic created on: 23-01-2023 05:14 PM)
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dave7476
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After putting in my claim for £50 cashback after I would receive it within 45 days I still have not received it. I put my claim in on 7th December 2022 sent promotion team an email an no reply that is 3 days later.
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Blessed4life
Black Belt 
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It seems like a recurring practice with Samsung, keep trying, try calling customer service this time instead, that way after the call they should give you a reference number connected with the call you made to them.
Hope this helps
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dave7476
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I will give that a try but in the end it's false advertising but doubt anything will ever change.
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dave7476
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Wow I just got paid my cashback
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