Chase UK app A13

[JM1861]

Just tried to download the app today but it won't allow on Samsung A13 64gb

[Flintstone]

you mean the chase UK banking app?
banking apps are known yo be very particular. have you updated the firmware of your phone up the latest version , check at settings->software update.
is your Google play system update up to date, check at settings-> security and so -> Google play systems (click)
- check your phone for malware
settings-> device care -> scan phone
- have you rooted your device?
- are developer options activated?
-have you accessibility apps installed ?
(check at settings-> accessibility-> installed apps)?
it could be anyone of these

[Members_3rY2fqF]

Chase's website says the app is not compatible with the A13 due to hardware limitations.

[DazzSoap]

But it works fine on the Samsung A12. I just got the A13 and now the app does not work

[Irene_Curwen]

Having the same problem. May have to close account and move to Starling

[Anguri]

If it was imported from Saudi Arabia ,it won't work because of software differences. I had this problem and It was checked by the Samsung shop on a diagnostic. Cheap phones on the net, eh?