28-09-2019 11:58 AM
Hi guys, I got the new 'free' fortnite glow skin yesterday on my S7.
I now have a charge on my bank statement from samsungapps?
Now the charge is only for £0.15, but there was no mention of this in the process, the skin shows as £0.00 in the store?
Is this some form of authorization fee? I've never purchased anything on the phone before so not sure why this has happened.
Thanks
Solved! Go to Solution.
26-09-2020 01:05 PM
no i didn't. its only 15p. didn't really affect me. but I did get told i WILL get refunded.
01-10-2020 04:03 AM
It's $50 for me. I don't understand why they would do this without a warning or a receipt to at least show what the charge was for.
01-10-2020 06:36 PM
I keep getting a recurring 15p charge in my bank when i say recurring i mean i noticed the odd 15p charge here and there but now its happening more regular almost weekly now and its really hacked me off as Samsung says i have no charges or subscriptions on my account but they are taking it from the account regular enough under the name of SAMSUNGAPPS SCHWALBACH AM DEU
01-10-2020 06:44 PM
@Chris5355, As per the solution to this thread, this sounds like a temporary card verification transaction that you ultimately won't be charged for.
01-10-2020 07:13 PM
I have not made any purchases or downloads for quite a while.
Why does it need to continuously verify, I could understand if it was making purchases or downloads
06-10-2020 04:18 AM
Samsung please respond to this, i also have same issue. This is an inconvenience
07-10-2020 07:19 PM
i was charged for free item £6.49
28-10-2020 04:33 PM
20-11-2020 08:30 PM
have you got refunded? I have been charged with the same description after I added my credit card to Samsung Pass without making any purchases. I think it is fraudelent transaction so I removed the card detail straight away
11-02-2021 09:39 PM
I also have the same problem, pls samsung, how can I claim reversal