10-01-2023 09:15 PM
10-01-2023 10:41 PM
17-01-2023 01:44 PM
17-01-2023 09:13 PM - last edited 17-01-2023 09:14 PM
18-01-2023 12:11 PM
Mine was accepted 2/12 and I have been told there is a backlog and they can't give a time frame on when they will be paying out.
19-01-2023 01:22 PM
I'm sorry to hear that you some of you have encountered a delay with your cashback claim. If you head to the claim site and tap on 'Track my claim' at the top of the screen then you will be able to stay updated from here.
https://2021.samsungpromotions.claims/20_days_of_christmas
You may also wish to reach out to the Promotions Team directly at christmas@samsungpromotions.claims or by phone on 0330 054 5451 (UK) / +353 1800 851 869 (ROI) quoting your claim reference number, and an advisor will be able to provide further support from here.
19-01-2023 04:53 PM
Sadly I have tried both. When u called I was told my cashback should be with me this week, however my claim hasn't been updated since 30.12.22, and when I emailed to chase it, I'm told it will be with me ASAP.
Never had an issue until now with Samsung promotions, so it's quite deflating when 7 weeks down the line they still haven't paid up.
24-01-2023 05:07 PM
02-11-2023 06:10 PM
I have done all the registering etc, in March, and have heard nothing. Can't appear to be able to even track my claim.
26-01-2024 10:17 PM
My 45 days ends on Sunday I'm skeptical this is a scam as I can't see it being sent in a Saturday or Sunday was accepted almost immediately bit too quick which made me suspicious.i hope I'm wrong and I'm paid.