Can't sign in into my Samsung Account in the Galaxy Wearable App on my Galaxy S5

[Sentry]

I unfortunately reset my Samsung Galaxy S5 yesterday and now I can't sign in into my Samsung Account in the Galaxy Wearable App. It worked fine in Samsung Health, but in the Wearable App (or the Store) I just shows an empty white popup.

Once, I don't know how I got there, it showed the message "Error: 3015".

I already tried reinstalling the App multiple times, which always requires new pairing with my Gear S3, but without my Samsung Account I can't restore my settings for it.

[maurofede3]

so, after a year Samsung didn't realease any solution?

If you haven't a samsung smartphone, you can not update your smartwatch. First time and the last that i bought your product.

[liteglow]

I just got myself a new Samsung Watch.

But I can't use it because its impossible to sign in!!!

What is the solution?? 

[Anonymous User · Accepted solution]

Return the watch, buy a Garmin, and never buy an Samsung product again. At least that’s what I did.

Decent products, but the worst customer service I’ve ever experienced..

[Sentry]

I did the same in the end. I feel like the Gear S2 got worse with every firmware update. Constant problems with the software, fast draining battery ...

I also got a Garmin smartwatch now and I'm not going back.