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Can't activate onedrive subscription

(Topic created on: 22-02-2023 12:42 PM)
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James3112
First Poster
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Hi,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I've just purchased the free 6 months onedrive subscription. When I go to activate it I keep getting the same error message as shown in the photo. Has anyone had this same issue and knows how to fi

Screenshot_20230222_233851_OneDrive.jpg

x it?

 

 

 

Thanks,

 

James.

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3 REPLIES 3
CarlH
Moderator
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Hi @James3112. Have you contacted Microsoft regarding this? Is this a One Drive account you already have?

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TrevF92
First Poster
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I've purchased the basic 365 subscription and it says to go on the app to confirm but it just says it can't.
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TrevF92
First Poster
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Yes
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