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Btinternet email account shows after deletion

(Topic created on: 31-05-2021 09:25 AM)
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Jeffrey1947
First Poster
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I Have S20. I have a few email accounts all until recently worked fine. In last couple of weeks my Btinternet email account has stopped working. Basically it keeps asking for theSMTP details which are input correctly but it doesn't accept them. I have tried numerous times. I decided to delete account. It no longer shows under accounts but...when I go to the Email app I repeatedly get the Popup "Please sign in to etc.

Help please.

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Jeffrey1947
First Poster
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Apologies should have said IMAP not SMTP

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antikythera
Black Belt 
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Try with the Gmail app instead, I find it pretty much bulletproof with the various IMAP services I've added to it
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Pugs1957
Samsung Members Star ★
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No problems here with BT although I use POP3. What settings are you using?
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