Btc lost in samsung blockchain

[suraf]

I am trying to fill the form for help but enquiry type tab is not working and i am not able to submit my inquiry without selecting that ??????

[ChrisM]

Hi @suraf 

Do you still need help with your issue, or have you managed to sort it?

[suraf]

Yes i still need help,its not sorted at all

[suraf]

I have lost my btc and not able to retrieve it while i import my wallet through back up phrase

[suraf]

Yes i still need help,its not sorted at all

[TessM]

Hey @suraf ,

I have located this link that may help you setting this: https://coinscribble.com/how-to-use-the-samsung-galaxy-s10-crypto-wallet/12606/guide/47/#:~:text=To%....

[suraf]

I tap on that link and received that massage. This link is scam or hacking link

[TessM]

I can assure you that this link is safe as I have been using it on my device. Anyway, would you be able to tell me what steps have you tried so far and if you are getting any error codes or messages at all? 

[DesiraeShelton]

The Samsung blockchain wallet is supposed to provide secure management of virtual assets on mobile devices. This is not the first time I have heard of this problem. Crypto wallets are an essential tool for buying, trading, and selling cryptocurrencies. Traders need them to store crypto securely, as well as to protect and validate transaction information. I know many crypto wallets work properly without problems.

[suraf]

Agreed. I lost my btcs and never able to retrieve it again. Not even developers could help me. They send me a link which wasn't secure