Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Brand new s22, system update stuck downloading at 0%

(Topic created on: 23-08-2022 01:46 AM)
2860 Views
PirateAndy
Student
Options
As title says. I saw a system software update on my brand new out of box s22 and yet it is just stuck downloading at 0% with time left showing as --:--:--

Tried going into the recovery menu but it won't boot into safe mode either. Did they change the safe boot method yet again?
3 REPLIES 3
-Robot-
Samsung Members Star ★
Options
For recovery you need the phone to be connected to a computer. From power off whilst connected to laptop or pc. Press volume up and power button together to start, wait until you see Galaxy sign before releasing

I am sure it's volume up if not volume down and power
PirateAndy
Student
Options
I have found out that it must be something to do with my home WiFi router. As I tried to update in work on our WiFi there and there was no issue at all and updated as normal. So I need to talk to my ISP about why their router is a pile of excreta
0 Likes
JAMES4578
Samsung Members Star ★★
Options

@-Robot-  yes it is power/ Volume up to enter Recovery Mode and need to connect to computer or use USB-C Headphones for S Series.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes