10-11-2022 05:52 PM
My RBS (=natwest) app on my S6 won't open. It says you are logged out but if you touch the login button it returns to the same screen . App still works on my Samsung phone.
10-11-2022 05:58 PM
10-11-2022 06:32 PM
10-11-2022 06:36 PM
My rbs app was updated on Nov 1.
My S6 is on android 12 UI 4.1.1
10-11-2022 06:51 PM
10-11-2022 07:14 PM
@inOban : For clarity, are you referring to the Galaxy Tab S6? If so, where did you purchase the tablet from, and where are you currently based? In the meantime, please head to Settings > Apps > NatWest > Force stop > Storage > Clear cache, then restart the device to see if this helps.
12-11-2022 01:08 PM
18-11-2022 06:15 PM
I tried this and it worked the first time but the problem came back and wasn't solved by. this. I wonder if the other suggestion, that I can't have the app on two devices , may be the problem. I must email Rbs.
16-12-2022 04:22 PM