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Audio pauses

(Topic created on: 30-06-2019 09:16 AM)
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JoeAg
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Galaxy S9+.

The music audio always pauses and starts again if I open the phone case or press the volume or power button. 

This happens both with spotify or when playing through Samsung music.

It also happens both with wired and with bluetooth headphones. 

How do I fix this? Its extremely frustrating. 

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AndrewL
Moderator
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@JoeAg: If you have Power Saving Mode enabled then please disable it to see if this helps by going to Settings > Device Care > Battery > Power Mode > choose 'Optimized' or 'High Performance'> Adaptive Power Saving > Off. Please can you also try going to Settings > Apps > Spotify > Battery > Allow Background Activity > On, and do the same for the Samsung Music app. Hope this helps.
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