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Original topic:

Apps not working with wifi

(Topic created on: 28-10-2021 05:29 PM)
Lainie1966
Apprentice
Options
Mobile Apps & Services
I have a couple of apps that cannot connect to the internet unless i use mobile data. Got to turn wifi off. Any tips much appreciated. 
5 REPLIES 5
AndrewL
Moderator
Moderator
Options
Mobile Apps & Services

@Lainie1966: While connected to Mobile Data, please head to Settings > Connections > Data Usage > Mobile Data Only Apps, and toggle off the relevant apps from here, or disable the feature altogether via the switch at the top of the screen. I hope this helps. 

Lainie1966
Apprentice
Options
Mobile Apps & Services
It is switched off for all apps. Ive taken router off and on again but still happening. Ive cleaned cache too.
Ventor
Samsung Maker ★
Options
Mobile Apps & Services

@Lainie1966 Hello, you can try the following: Go to Applications, the three points at the top right / Reset preferences. Tell us if it has been solved, a greeting.

 

Lainie1966
Apprentice
Options
Mobile Apps & Services
Unf nope its still not sorted.
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HannahM2
First Poster
Options
Mobile Apps & Services

I'm having the same problem, did you find a solution? I've tried all the steps above too

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