Solved: Apps not downloading

Muiradhar · ‎01-10-2024

Since the last update, of OneUI 6.1 with the August patch on my Galaxy S23 Ultra, I can't update over 20 apps. Anyone with the same problem? Does anyone know how to fix it?

AndrewL · ‎03-10-2024

For those affected by this issue, please head to Settings > Device care > App protection > Tap the 3 dots in the top right > App protection settings > Toggle this feature off for around 5 seconds, then on again.

Alternatively, toggle off 'Auto scan when installing apps' to see if this helps. Credit to @Kruk for the suggestion in the thread below.

https://eu.community.samsung.com/t5/galaxy-s23-series/6-1-1-update-apps-now-not-updating-s23-ultra/t...

View solution in context

Obsydian · ‎01-10-2024

Wow i thought it was just me, probably 5 apps for far, reported to Google nothing.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

Alexandr S23FE · ‎02-10-2024

Obsydian · ‎03-10-2024

It seems to be getting worse, here is a good Samsung link which summarises better the fixes I found via Google, but even after all that the same issue.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

Muiradhar · ‎03-10-2024

I gave up already. Can't download most of my app updates

AndrewL · ‎03-10-2024

For those affected by this issue, please head to Settings > Device care > App protection > Tap the 3 dots in the top right > App protection settings > Toggle this feature off for around 5 seconds, then on again.

Alternatively, toggle off 'Auto scan when installing apps' to see if this helps. Credit to @Kruk for the suggestion in the thread below.

https://eu.community.samsung.com/t5/galaxy-s23-series/6-1-1-update-apps-now-not-updating-s23-ultra/t...

roberthil88 · ‎08-11-2024

Perfect, this works, thanks!! I have spent hours trying to find the fix with the Google Play angle.

Apps not downloading

1 Solution