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app connection loss

(Topic created on: 04-10-2020 11:30 AM)
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alanne
Student
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Please can any one explain why my app connection keeps dropping out when using radio/music apps. E.g. listening to BBC radio? Thank you 
2 REPLIES 2
AndrewL
Moderator
Moderator
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@alanne: Please can you confirm the model number and current Android version of your phone? Do you get any error messages when the issue occurs? 

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alanne
Student
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Thank you for your interest, it's an A5, no error messages it just goes to pause i then brimng up the app and press play then all's well for 20mins or so. I have cancelled the timer function. Thank you
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