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Original topic:

Accessing Samsung Cloud

(Topic created on: 19-11-2022 04:09 PM)
Austin Yoshikage
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Mobile Apps & Services

I used to have a Samsung and stored all my data on Samsung cloud. My phone got stolen and I don't have the money for a replacement right now and all my contacts and other data are stored on Samsung cloud. I've logged into it on my browser, but it doesn't show any way for me to recover this data. The phone I'm using in the interim isn't a Samsung so I can't download the Samsung Cloud app, is there any way i can get back my data?

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TessM
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Mobile Apps & Services

Hi @Austin Yoshikage ,

 

I'm so sorry to hear that you got your Samsung phone stolen. At the moment the Samsung Cloud data can only be restored on a Samsung device. Do you have any friends or relative that have one so you can get your data there and try to transfer this to your new phone?

 

Find how to restore this here: What is Samsung Cloud and how do I use it to backup or restore my data? | Samsung UK

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