Hello, BTinternet have moved to a new email pilot. Since this happened I have not been able to sync email to this phone. At their suggestion I have removed the account and attempting to re-install the account was not recognised. I attempted to do this manually withe settings provided by BT. The account was still not recognised. They have suggested I contact Samsung for advice. Not getting any answer there.
Hi, thanks for the reply. All was ok accessing from my PC and Laptop which was partly why I was a bit lost as to the problem. Your response wasn't the exact answer but it made me think a little more (about two steps) and the problem is resolved. Quite simply the BT server migration had brought the email address into my BT account. The email address had been setup a long time ago when BT were using external provders for email services so it was always a different password. Scrapping my email password and using my BT account password has reolved matters. NjT