Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

A53 battery issue detected😔

(Topic created on: 14-12-2024 10:55 PM)
940 Views

I have this problem too

Hadidkb
Apprentice
Options

last night, I accidentally wanted to check the phone's battery through Samsung Member, when I saw this message:

Screenshot_20241214_151455_Samsung Members.jpg

 But I tested through several programs such as battery guru and Cpu-Z and the health of the battery was good. I don't know what the problem is!!😔😔

1 Solution


Accepted Solutions
Solution
lminvti
Samsung Members Star ★
Options
Hi @Hadidkb and welcome 👋

Few things to try:
Open phones dialer type *#9900# scroll down till you see batterystats reset.(auto blocker needs to be turned off and you have to use stock phone app)

Wipe cache partition.

Check apps and put unused apps to sleep.

View solution in context

3 REPLIES 3
Hadidkb
Apprentice
Options

Please guide me 😔

0 Likes
Solution
lminvti
Samsung Members Star ★
Options
Hi @Hadidkb and welcome 👋

Few things to try:
Open phones dialer type *#9900# scroll down till you see batterystats reset.(auto blocker needs to be turned off and you have to use stock phone app)

Wipe cache partition.

Check apps and put unused apps to sleep.
weskerevil
Helping Hand
Options
Had this on my s20 plus changed the battery myself message says normal now 😊
0 Likes