Hi
Check the trash folder within the app to see if the notes were accidentally deleted. If you use Samsung Cloud or Smart Switch, ensure your notes are synced and attempt to restore them. If those options fail, explore other potential solutions like checking hidden apps, folders, or using the import/restore options within the app.
Troubleshooting Steps:
1. Check the Trash:
Open Samsung Notes, tap the three-line menu, and then tap "Trash" to see if the missing notes are there. If found, select and restore them.
2. Samsung Cloud/Smart Switch:
If you used Samsung Cloud or Smart Switch to back up your notes, ensure they are synced. You may need to restore from a backup or sync with Samsung Cloud.
3. Hidden Apps/Folders:
Sometimes notes can be accidentally hidden. Check your hidden apps settings and also go through your folders within the Samsung Notes app to see if the notes have been moved.
4. Import/Restore:
In the Samsung Notes app, look for import or restore options (usually under the three-line menu and settings) and try to restore from a backup or other synced location.
5. Manual Search:
If you remember specific keywords from the notes, try using the search bar within the Samsung Notes app or even your phone's file manager to locate the missing notes.
6. Reinstall/Clear Cache:
If the issue persists, you can try uninstalling and reinstalling the Samsung Notes app, or clearing the app's cache and data (be aware that this may also remove unsaved notes, so ensure you have backups).
7. Contact Samsung Support:
If none of the above steps work, consider reaching out to Samsung support for further assistance
