05-09-2024 01:14 PM
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When trying to submit payments from a Stripe checkout that requires 3D Secure confirmation from the card issuer, the process just fails when Stripe is trying to redirect to the banks 3D Secure page.
We were able to reliably reproduce this across multiple banks and devices with Samsung Internet v26.0.3.7.
Are there any known issues with Samsung Internet Browser and 3D Secure process?
Thank You
05-09-2024 03:45 PM
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I'm not familiar with Stripe (are you from the UK / EU)?.
Either way, 3DS is a banking security process which is programmed into the software you are using to pay (i.e. Stripe) and not your browser.
05-09-2024 04:24 PM
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Hi @Piper123
Stripe is one of the major payment providers out there.
Payment process works perfectly in the mobile version of chrome, safari,firefox,etc.. but not when users are using the built in Samsung Internet Browser.
Initiating 3D secure via a Browser is perfectly normal and does not require a dedicated software to run on the device.
