Changes to Gallery Sync, Samsung Cloud Drive and Premium Storage

[ElinH]

Here's a thread for questions regarding the Changes to Gallery Sync, Samsung Cloud Drive and Premium Storage. We've also published a Newsroom article on the updates.

[WireWrangler]

I'm at a loss. For the past few weeks I've been getting notifications every day, sometimes multiple times a day, about a new album being added and to select it for backup. I haven't added any new albums. I've looked through my settings and there is nothing new there. Has anyone else experienced this? It's getting a bit weird that it keeps telling me this. Before it would only happen when i did in fact add a new album.

[Oxygenic]

Nope haven't experienced that one... Just thinking if it's some other sync service (Dropbox/OneDrive etc) that causes things to sync? Does it say "Samsung cloud sync"? Isn't that one to be killed any day now and replaced by OneDrive?

[WireWrangler]

Yeah it is Samsung cloud sync but it's set to sync to OneDrive and it opens there when I tap the notification.

[Oxygenic]

Hmm sounds weird... I'll see if I can find some info, I will ask my friend Google 😉

[Oxygenic]

Nope, couldn't find anything either... 😕

[CyberDeath]

I have the same problem every day in 5:54!

It's rely pissing me off

[Members_kYfDyXX]

Same here, getting very annoying. Just been told 3 times this morning that I've added a new album. I've not

[ElinH]

Hi @WireWrangler @Members_kYfDyXX @CyberDeath 😊

Unfortunately I don't have a solution to this problem, but if it's possible for you I'd appreciate if you made an error report in the Members app where you (quite detailed) describe the issue you're experiencing - and attach a screenshot if you have one! Please let me know once this is done so that I can hurry up the escalation for the issue to be investigated.

Thank you for reporting this and helping out 😊

Elin

[WireWrangler]

@ElinH it seems to have stopped after the update I received today. 🤞